I consider Jetpac the swaggiest eSIM option for frequent flyers. From low-risk $1/1GB offers to free airport lounge access*, it’s hard to pass up. It’s also pretty hard to miss their eye-catching social media marketing campaigns! I recently tried the Southeast Asia regional pack on a trip to Singapore and Indonesia — here’s my honest Jetpac eSIM review.
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Jetpac eSIM review key takeaways
- I had a seamless experience when I tested my Jetpac eSIM.
- Jetpac has $1/1GB offers and frequent sales.
- Standout perks include lounge passes and fast-track access.
- One of the few eSIM providers that makes refunds easy.
- Get 10% off any Jetpac eSIM over 10 USD with code: RUNAWAY10
What makes a Jetpac eSIM unique
For frequent flyers, Jetpac is easily the best eSIM because of its lounge perks. But that’s not the only benefit it comes with. It has lots of features beyond internet access that other eSIM providers don’t offer. There’s a reason Jetpac eSIM reviews are the highest of any of its competitor companies on Trustpilot; with a solid 4.8 stars. The standout Jetpac eSIM perks I love include:
Free lounge access with a Jetpac eSIM
The thing that caught my eye when I first saw Jetpac on my Insta feed was the promise of free airport lounge access.
Of course that’s gotta be a little too good to be true, right? The caveat there that isn’t made instantly clear in the marketing ads is that you only get lounge access *if your flight is delayed by 1 hour or more. But if you’re getting an eSIM anyway, why not get one that will make a delayed flight less of a headache?
It’s a benefit that sets Jetpac apart from almost every other eSIM provider. Unfortunately (well, fortunately) all my flights ran on time when I was testing the Jetpac eSIM. So I didn’t get to test the lounge feature out myself. It’s pretty unlikely/rare for your flight to be delayed, even if delays are a common occurrence.
Paid lounge access
Even if your flight isn’t delayed, Jetpac lets you purchase lounge access directly through the app. Passes ranges pretty significantly in price, but you can buy them in advance when they’re on sale and use them later. The Jetpac lounge pass prices range from about 30 USD to 55 USD.
By comparison, a lounge visit with a Priority Pass membership costs 35 USD on top of the 99 USD annual fee. Or you can pay 469 USD per year for free unlimited access.
Paid airport fast track
You can also pay for Fast Track access to skip airport lines. Currently it’s just available at some locations in China, Thailand, and Europe, but you can check where it’s accepted on the Jetpac site before you buy the pass. It costs about 12 USD to 20 USD per pass.
Personally, I don’t really understand the need for airport fast track. But I realize it’s a perk some people love!
100% money back guarantee
Jetpac highlights a 100% money back guarantee, which is another standout feature compared to other eSIMs on the market.
Some other eSIM companies have a bad reputation for denying refunds. Airalo is particularly bad (even in my own experience). And while Holafly and Saily have been perfectly fine for me, some people say they struggled to get reimbursed when the eSIM didn’t work.
Unlimited data for some apps with a Jetpac eSIM
You get free access to WhatsApp, Uber, Grab, and Google Maps — even if you use up the rest of the GBs in your Jetpac eSIM package. That’s a nice little feature in case you find yourself in a jam, run out of data, and still need to get in contact or navigate somewhere.
It also keeps your overall data usage down. Google Maps in particular can drain your data, so getting it for free is a bit of a game changer. I usually recommend 5 or more GBs. But if you’re on a short trip or some next level shoestring budget life, you might be able to get by on a cheap 1 GB package with the free apps.
eSIMs for as low as $1
This is a bit of a loss-leader, but hey — one dollar is one dollar. It’s not like every GB is $1, but it’s certainly attention grabbing!
If you just want to give it a little test run, Jetpac usually has a promo on where you get 1 GB of data for $1 to use over a few short days. Great if you’re crossing the border for a little weekend getaway, but not practical if you’re a frequent traveller.
I often see the higher GB packages (they even have an unlimited plan) on sale for about 15-50% off. Or you’ll get a discount for buying multiple eSIMs for you and your travel buddies. So it can be a great budget option if you keep an eye on the site and get lucky with your timing to snag a a sale price.
And you can always get a 10% discount on any Jetpac eSIM over 10 USD with my code: RUNAWAY10. (This even works on top of the sale price!)
I’m not totally sure if I love these ads, but they definitely get your attention!
Voice calling option in some locations
This isn’t available for every plan or every destination. But in some cases you can pay a bit extra to be able to call local landlines. I assume this feature can only get better with time, so it should become more and more available.
Currently it’s an option for 50 countries, and you’re only able to make outgoing calls. Some available countries include: Australia, New Zealand, Canada, the UK, Iceland, Greece, Indonesia, Japan, Thailand, and Singapore.
My experience with a Jetpac eSIM
So I actually got my husband to test the Jetpac eSIM because I’m on Holafly’s monthly eSIM subscription plan. But I wanted to see what Jetpac was all about, so he was my guinea pig.
Setting the eSIM up was quick and painless. His phone connected like, instantly. But if you ever needed a bit of extra help, they have a pretty helpful eSIM set up guide page and 24/customer support.
We got a Southeast Asia pack for a trip to Singapore and Indonesia and the coverage was seamless in both countries. He had fast, reliable service everywhere we went — not much more to say! From what I understand, the eSIM connects to multiple local networks, so you’re way less likely to have any dead zones than companies like Airalo that partner with specific providers.
Us at Sendang Gile Waterall, Lombok, Indonesia
We didn’t run into any flight delay situations where we needed to test the lounge access. And we don’t really care for airport fast track, so I can’t speak to how smoothly those perks work in practice. Similarly, we didn’t have to request a refund, so I can’t personally vouch for Jepac’s 100% refund guarantee. But that 4.8-star rating on Trustpilot tells me it’s probably pretty legit! (Seriously, compare it to Airalo’s slew of angry reviews.)
Everything worked exactly as it should. And that’s the best experience you can hope for, especially with emerging travel tech like eSIMs.
Changi Singapore Airport
Other eSIM companies to consider
- Saily: This eSIM company adds extras like an ad blocker, privacy features, and even free NordVPN subscriptions on some plans. It’s a budget-friendly option and I’ve found it incredibly reliable. They just released Saily Ultra for a monthly subscription.
- ETravelSim: One of the first eSIMs to offer data + texting and calling, and still has this option for more destinations than most competitors (including Jetpac). This might be your top pick if you need a local number while traveling.
- Holafly: Every single Holafly eSIM plan comes with unlimited data, making it ideal for streamers, remote workers, and digital nomads. They also have a monthly subscription option.
- Airalo: One of the first and most popular eSIM brands, but it’s kind of been falling apart lately. They have a 2-star rating on Trustpilot, and I had a bad experience with them, too. This would be my last choice.
- Some eSIMs I haven’t tried: Nomad, Roamless, and Kolet.